Return & Exchange Policy
No Returns or Exchanges Due to Product Nature.
Due to the intimate nature of our products, we cannot accept returns or exchanges once
delivered. Products used for personal pleasure are considered final sale. We're all about your vibe, so share feedback on your experience at support@naughtynectarwellnes.com.
Damaged or Defective?
In the rare case of damaged/dysfunctional arrival, email photos/videos to support@naughtynectarwellnes.com within 24 hours of delivery. We'll review with our Quality Control team and resolve. We would either provide complimentary replacement or refund to original payment (processed in 15 working days).
Warranty
365-Day Bliss Warranty on massagers/electronics from purchase date.
For defects, email support@naughtynectarwellnes.com within 48 Hours with photos, videos of the issue, and proof of purchase. Replacements ship in 4-6 working days (same product only).
Got your product? Don't forget to claim your warranty within 15 days of receiving it!
Cancellation Policy
Catch It Quick – 24hr Window!
Free cancel anytime before 24 hours from order (pre-shipment).
365-Day Bliss Warranty for Toys & Massagers
We've Got Your Back – 365 Days of Worry-Free Vibes!
All electronics come with a 365-days warranty from purchase date, covering defects/malfunctions. please scan the QR code included with your order or contact us at support@naughtynectarwellnes.com
Got an Issue?
Email support@naughtynectarwellnes.com with malfunction video + charger photo.
We'll arrange free pickup & swift replacement (same product).
Remote Spots?
Self-ship if needed and we will reimburse up to ₹250 shipping. New toy ships ASAP once we receive the faulty one.